The Daily Chao

1. Tin Tin Buffet Restaurant

2. China Maxim III

randomthoughtsbycaro:

Dad called, apparently he had his first violin recital in Taiwan.  It did not go very well- he told me he started shaking “from hell.”  I’m not sure what that means, but I’m sure it was pretty traumatizing for Mr. Chao.

Mrs. Chao just asked me if my sister and I “broke up.”  Me:  ”How does that work?”

Mom:  ”Did you fight?”

Engrish with the Chaos…

Since my accident, I’ve received numerous calls from various entities asking for insurance information, hospital information, claim numbers, phone numbers, x-rays, etc.  Today I called the following people:

Amy, the insurance agent working for the driver’s company.  She gave me my claim number, her phone number and address for bills to go her way.  Her company will probably deny liability (apparently, the fact that there was no damage to my bike OR THE TRUCK, there is no way to prove I was actually hit), which means I’ll probably have to go through this process again with my insurance company, sue, or something like that.  She wants an itemized bill with everything (the doctor fee, the emergency room fee, the x-ray fee, the x-ray reading fee, the ambulance fee) on it.

Mount Auburn Hospital professional services to give them Amy’s information.  I ask for an itemized bill, and they tell me to call hospital services, which also needs Amy’s information, because they can’t transfer that information from professional services to hospital services.  My bill from professional services is $220

Mount Auburn Hospital Services.  I give them Amy’s information, they tell me that the emergency room fee and x-rays totals $1,649.24  I ask them for an itemized bill with radiology and ambulance on it, and they say they don’t have that information and I’ll have to call Medical Records for it.  Also, they outsource the x-ray reading, so I’ll have to call Schotsky Associates to give them Amy’s information.

The woman from Schotsky Associates was about to call me when I called her.  I gave her Amy’s information, and she told me that the x-ray reading fee would be $193.  I ask her where I can get copies of my x-rays for my Orthopedic follow-up appointment, and she says I have to call Radiology to get them to fax the x-rays to Harvard.

I call Harvard Health Services for their fax number so that Radiology can send my x-rays there.  The woman says that they don’t have the right kind of technology for Mount Auburn to send x-rays that way, and I’ll have to pick them up in person and bring them to Health services before my appointment. 

I call the Mount Auburn Radiology Department for the x-rays.  She tells me I can pick them up this weekend (woohoo!)

I call Mount Auburn Medical Records to find out which ambulance company took me to the hospital and get an itemized bill.  She can’t release any information to me without a certain form, so I have to find the form online, print it, and fax it for her to release that information.  I call our program advisor, Irene, to see if I can use the fax machine, and she says ok.

I fax the form to Mount Auburn.

Mount Auburn Medical Records calls me back to tell me that I used Professional Ambulance, and she gives me their phone number.  I ask about an itemized bill, and she says I have to fax her another form and she’ll transfer it to billing.  I thank her.

I call Professional Ambulance to make sure they have the correct insurance information.  They give me my bill, $1,723!

That’s 10 phone calls to figure out that $3,785.24 are owed to someone, and no one knows whom that someone is yet!  Reform, anyone?